Housekeeping

Continue to grow the Housekeeping leadership team to foster a culture of cleanliness and guest satisfaction. Work to improve our Guest Satisfaction Scores through consistency, cleanliness and follow-through. Implementation of kaizen principals to ensure our cleanliness and delivery standards are being met. Coordinate work activities among departments and ensure open, positive communication at all times. Responsible for the overall hotel cleanliness and reporting of any repairs to maintenance. Inventory stock and submit requisitions to ensure adequate supplies. Evaluate records to forecast department personnel requirements. Make recommendations to improve service and ensure a more efficient operation. Ensures good safety practices of team members and guests, assisting in the maintenance of proper emergency and security procedures. Establish practices that increase guest satisfaction to drive revenue while controlling labor and other costs. Establish standards for personnel performance and customer service. Develop and maintain "Deep Cleaning" schedule. Hire, train, and schedule staff effectively considering business levels during peak and off - season periods within the budget guidelines . Submit a weekly and monthly forecast to the accounting office. Ability to clean guest rooms, work in laundry and clean common areas when needed. Conduct employee meetings to share information, and keep the lines of communication open with staff. Responsible for processing of "Lost and Found