Information Clerk

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Schedule appointments and maintain and update appointment calendars. Providing information to co-workers, by telephone, in written form, e-mail, or in person. Sort & distribute mail. Provide information to callers regarding location of departments or offices, employees within the organization, or services provided. Keep a current record of staff members availability. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with schedules. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area. Schedule space or equipment for special programs and prepare lists of participants. Process and prepare memos and correspondence. Enter and update databases of contact information, such as names, addresses, and phone numbers & other related Office Clerk activities as per SOC/OES 43-4171 (onetonline.org).