HOUSEKEEPER

Provides excellence in cleaning services to guest and owner units, offices, lobby and common areas throughout the property in compliance with all standards of quality and productivity. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times. Responds quickly to guest’s requests in a friendly manner. Follow up to ensure guest’s satisfaction. Will be required to work in a fast-paced stressful environment. Communicates effectively with dispatch, Team Members and guests to ensure the satisfaction of our guests and owners. Provides a professional image at all times through appearance and dress. Follows company’s philosophies, policies and procedures and able to effectively communicate them to appropriate departments. Ensure resort complies with all federal, state and local laws, including OSHA specifically regarding the housekeeping department and required by the State of Hawaii, Department of Labor & Industrial Relations (Title 12, Subtitle 8). Cleans all assigned units, offices and public areas in compliance with all standards of quality and productivity. Reports any maintenance problems, damage or missing items to proper housekeeping personnel. Reports any suspicious activity to the Security Department. Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance. Ensures all assets and supplies for the department are secure in storage at all tim