Hosts and Hostesses

Provide guests with menus. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Greet guests and seat them at tables or in waiting areas. Answer telephone calls and respond to inquiries or transfer calls. Operate cash registers to accept payments for food and beverages. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Take and prepare to-go orders. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Receive and record patrons' dining reservations. Inspect dining and serving areas to ensure cleanliness and proper setup. Inform patrons of establishment specialties and features. Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary. Assist other restaurant workers by serving food and beverages, or by bussing tables. Direct patrons to coatrooms and waiting areas, such as lounges. Order or requisition supplies and equipment for tables and serving stations. Assist customers with seating arrangements. Present food or beverage information or menus to customers. Provide customers with general information or assistance. Operate cash registers. Process customer bills or payments. Communicate with customers to resolve complaints or ensure satisfaction. Communicate dining or order det