Front Desk Attendant

Responsible for making and confirming reservations, greeting, registering, and assigning rooms to guests through the use of a computer, issuing room keys, assisting with bags/luggage, answering guests questions, establishing forms of payment and verifying guests credit, keeping records of room availability and guests accounts, posting charges for rooms, reviewing accounts and charges with guests during checkout process, computing bills, collecting payments, cash handling and making change for guests, answering telephone calls, transmitting and receiving messages, and contacting proper staff to report guest problems.