Housekeeping – Room Attendant

Perform cleaning and sanitizing duties in guest, office and/or public areas to assure a clean, safe and welcoming environment for guests. Duties include: Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc.; May include cleaning of guest room kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.; Greet and acknowledge guests; Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures; Report to supervisor needed repairs or unsafe conditions; Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty; Respond to guest complaints, special requests and take action to ensure guest satisfaction; Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping; Report, turn in, and/or log all lost and found items according to established procedures; Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service; May regularly assist with deep cleaning projects; May have turndown duties.