RESORT DESK CLERKS

WILL TRAIN TO GREET AND ASSIST GUESTS TO CHECK IN AND OUT OF HOTEL, ASSIGN ROOMS, ISSUE ROOM KEYS, PROCESS CASH AND CREDIT CARD TRANSACTIONS, AND MAKE RESERVATIONS. ADDRESS GUEST INQUIRIES, REQUESTS, AND CONCERNS PROMPTLY AND EFFECTIVELY. HANDLE GUEST COMPLAINTS AND ISSUES PROFESSIONALLY. OFFER RECOMMENDATIONS FOR DINING OPTIONS, RECREATIONAL ACTIVITIES, AND ENTERTAINMENT. ASSIST GUESTS IN ARRANGING TRANSPORTATION, TOURS, RESTAURANT RESERVATIONS, SPA APPOINTMENTS AND OTHER SPECIAL SERVICES. SUPPLY GUESTS WITH DIRECTIONS AND INFORMATION ABOUT NEARBY POINTS OF INTEREST. MUST MAINTAIN THOROUGH KNOWLEDGE OF THE RESORT PORTFOLIO OF RESORTS/RESTAURANTS/HOURS OF OPERATION/AMENITIES. 40 HOURS PER WEEK, 5 DAYS PER WEEK. SHIFTS REQUIRED TO WORK ARE: 6AM-2PM, 7AM-3PM, 8AM-4PM, 9AM-5PM, 10AM-6PM, 11AM-7PM, 12PM-8PM, 1PM-9PM, 2PM-10PM, 3PM-11PM, 4PM-12AM. DAYS AND SHIFTS MAY VARY. OVERTIME MAY BE AVAILABLE.