Housekeeping Supervisor

Ensure that the highest standards of cleanliness, safety, and sanitation are maintained throughout Mission Point Resort. Ensure team members maintain a clean, orderly, and attractive environment within Mission Point Resorts guest rooms and public spaces. Ensure all Housekeepers’ needs are addressed during the work shift. Assist in folding and storing clean linens and other Housekeeping supplies. Communicate with guests and ensure all guest needs and requests are met and responded to promptly. Remain informed on daily and weekly events / activities taking place at Mission Point Resort. Create daily housekeeping “boards” (rooms assigned to each housekeeper). Properly inspect guest rooms after Housekeeper is finished cleaning to ensure all necessary standards are met – using approved scoring system. Continuously train and coach Housekeepers and Housemen allowing them to learn and improve their skills. Manage room status in the PMS system and switch rooms to vacant / clean when ready for occupancy. Communicate with the Front Desk to expedite room status when needed. Ensure Housekeepers maintain stocked carts and closets, retrieving items as needed. Direct Housemen to strip rooms, clear linens, and remove garbage from rooms as needed. Ensure that Housekeepers are performing their duties and following expected room times per resort standards. Perform additional housekeeping supervisory duties as assigned. May perform other job duties pursuant to 37-1011.00, First-Line