Restaurant Floor Managers

Focus specifically on service for servers, server assistants, bussers. Oversee organization, efficiency and policies pertaining to service in the dining room. Is responsible for POS for daily changes that pertain to that shift (new menu items, price change, etc.) as well as daily employee edits after each shift.Supervises staff in terms of guest service, cleaning, and repairs to restaurant and grounds. Works on the floor during lunch and brunch service, the floor comes first before any duties. When leaving the floor, must alert co-managers or team. Enhance and strengthen guest relationships, established and new. Promotes cooperative effort, a team spirit, and good morale among employees. Deliver excellent guest service including personally greeting and seating guests. Work on revising all steps of service, side work, etc with GM as environment changes. Resolves complaints from guests in a polite, friendly manner always making sure we follow up with them when needed. Also ensuring that GM knows of these situations when not around.