Guest Service Agent

greet guests immediately in a Forbes 5-star manner with a friendly and sincere welcome; providing front desk services including completing the registration process by inputting and retrieving information from a computer system, confirming pertinent information; providing bell hop services welcoming guests and assisting with luggage to/from hotel rooms; assist with recreation activities at the pool area including providing guest towels, beach chairs, umbrellas, maintaining a clean area and taking pool towels to and from the laundry department; assist guest with recommendations for both on-property and off-property activities; obtain in-depth knowledge of the hotel and town that the property is located to answer questions that guest may have to enhance their experience on Martha’s Vineyard. Driving company owned golf/utility vehicle and vehicles using valet parking service. Use of company owned golf/utility vehicle to shuttle guests to the downtown area which is located within one mile of the hotel. Valet parking would be applicable in this task which requires driving of guest vehicles within the hotel property to and from the designated valet parking area.