Front of House Staff

** Hosting duties such as: greeting guests; managing waitlists and reservations; escorting guests to their tables and provide menus; answer guest questions about the restaurant, menu and policies; and relay guest concerns or special requests to appropriate staff. Front of house side work involves opening duties such as: turning on lights, music, and TVs; set up host stand (menus, pens, waitlist system, reservation book); wipe down tables, chairs, and high-touch surfaces; stock server stations with napkins, silverware, straws, condiments, and ramekins; set up beverage station including brewing initial coffee; fill ice bins and prepare water pitchers and refills stations; check restrooms for cleanliness and supplies; ensure menus and special boards are clean and updated. Throughout the shift, front of house staff will: reset tables quickly and correctly after each guest; refill waters, coffee, and non-alcoholic beverages as needed; restock server stations; run food when needed; assist with clearing and pre-bussing tables; monitoring restrooms and restock supplies; keep host stand organized and tidy; support takeout order packaging and handoff; and communicate table status to servers and managers. Closing duties involves the following: wipe down and sanitize all tables, chairs, and surfaces; restock silverware, napkins, condiments, and togo supplies; roll silverware (or confirm rolled count); clean and restock beverage station; empty and clin ice bins; sweep and mop