Crew Member

** Take customer orders. At the service counter or via an intercom system, customers place orders, which are entered into a point-of-sale (POS) machine by the Crew Member. While working in this function, Crew members also accept cash and primarily electronic payments, make change as necessary and provide receipts. Prepare food & beverages. Crew Members prepare guest orders from a limited, quick-service menu. Food preparation involves warming, cooking, assembling, and packaging pre-portioned and pre-cooked items delivered to the restaurant. Tasks include heating burgers, sandwiches, biscuits, and breakfast items; frying french fries; assembling sandwiches; and preparing beverages, such as coffee and soft drinks. Crew Members may use standard fast-food equipment such as grills, fryers, warming trays, ovens, beverage dispensers, and food preparation stations. Cooking tasks follow simple, repetitive steps with set cooking times. There is no recipe development and no remotely complex food preparation techniques are employed. Serve customers. Once orders are assembled, a Crew Member will provide it to the customer, whether in the dining area, at the service counter or via the driver-through window. Crew members will spot-check the order’s content for accuracy and offer customer-oriented service to guests to ensure a superior restaurant experience for them. Maintain cleanliness standards. Crew Members maintain cleanliness standards throughout the restaurant, including the kitchen